Refund and Cancellation Policy

Last updated: August 2026

Thank you for choosing Utkal vCard. We strive to ensure our customers are satisfied with our digital vCard services. Please read our policy on cancellations and refunds carefully.

1. Cancellation Policy

  • Subscription Cancellation: You can cancel your Utkal vCard subscription at any time by logging into your account and navigating to the billing or subscription management section.
  • Access After Cancellation: Once you cancel, your subscription will remain active until the end of your current paid billing cycle. You will not be charged for the next billing cycle.
  • Account Data: Upon the expiration of your subscription, your digital vCards and associated data may become inactive. We recommend downloading or saving any important data before your subscription ends.

2. Refund Policy

  • New Subscriptions (Money-Back Guarantee): We offer a 7-day money-back guarantee for all new subscriptions. If you are not completely satisfied with our service, you may request a full refund within the first 7 days of your initial purchase.
  • Renewals: Subscription renewals are generally non-refundable. You must cancel your subscription before the renewal date to avoid future charges.
  • Partial Use: We do not offer refunds or credits for partial months of service, unused months, or if you decide to downgrade your plan before the billing cycle ends.
  • Violations: If your account is suspended or terminated due to a violation of our Terms and Conditions or Privacy Policy, you will not be eligible for any refund.

3. Exceptional Circumstances Refunds outside the 7-day window may only be considered on a case-by-case basis under exceptional circumstances (such as a major technical failure on our end that prevents you from using the service entirely). The decision to issue a refund in such cases remains at the sole discretion of Utkal vCard.

4. How to Request a Refund or Cancellation To request a cancellation or refund, please follow these steps:

  • For cancellations, please use the automated cancellation button in your dashboard.
  • To request a refund within the eligible 7-day period, please contact our support team with your account details, payment receipt, and the reason for the refund request.

Refunds will be processed to the original method of payment within 5 to 7 business days, depending on your bank or credit card provider.

Contact Us If you have any questions or concerns about our Refund and Cancellation Policy, please contact us.